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jl959 replied to the topic Designing effective Communication management Plan in the forum Project Management Knowledge Areas 6 years ago
While having a common communication management plan will save time, I believe it needs to be altered depending on the project. If the plan doesn’t help all participants clarify and voice their opinions effectively, delays would occur anyway. This could be due to the group misconstruing what stakeholders expect, the group failing to report their progress, and stakeholders informing the team about changes to the original plan too late in the game. Also, different stakeholders may be more comfortable with varying forms of communication. For example, some may prefer in person meetings over email and phone calls. It also depends on what works with the group members and facilitates the work flow, besides mandatory design review meetings. What future teams can take from previous communication management plans are the lessons learned, in order to strengthen the plan and avoid the pitfalls.