A communication management plan documents how the project manager manages and controls communication. All stakeholder needs must be addressed. Communication management plan becomes a part of the project management plan.
Planning communications involve determining how to communicate each item. Communication can take place through face-to-face interactions, by telephone, fax, mail, or email; through virtual or in-person meetings; and through an intranet or internet-based forums for information. These different means of communications is termed Communication Technology.

A communication management plan documents how the project manager manages and controls communication.