Having good relationship with the vendors is very important for the project. Explaining the business goals by communicating. Explaining the business vision and expectations. When vendor understands the importance of the customer service for the company, they will be encouraged to work harder in that area. There should be an assigned manager to keep track on each vendor. This manager should check in with frequent phone calls and site visits to solicit feedback from the vendor. Following up with verbal communication and emails will help to avoid any misunderstanding or miscommunications. Requesting progress report such as periodic and detailed progress reports from the vendors. This will give a clear insight into how the business is growing. It will bring to light any glitches and problems early and allow to resolve any issues. Planning in advance is important since delays at the last minute or alterations can affect the profit margin and strain the relationships. Training vendors to meets the needs is important since vendors may not know the project’s needs. Showing loyalty towards vendors by giving them business and giving them referrals may return the favor by offering discounts. It is one of the ways to keep good relationship with the vendors.