I currently work in a project-based organization, which as we learned in lecture is run by project managers who govern project teams consisting of members from all vital departments (production, quality control, quality assurance, etc). One of the most imperative skills to have in this organization is interpersonal skills, the ability to effectively communicate between departments and across project teams. Projects that I have been involved in mainly include a biological product processed in a cleanroom, which requires management to keep tabs on every member of a project team in terms of who is scheduled to perform which task and when along with ensuring that the cleanroom has been routinely cleaned prior to any processing/manufacturing. This ultimately requires the managers to schedule members from multiple departments to run certain tasks together (i.e. manufacturing and QC working hand-in-hand to ensure a product is not contaminated during processing), which in turn requires communication among all those involved.

Crisis management is also a vital aspect of a manager’s role in that it sees to prevent or mitigate any disruptive factors that threaten a company along with its stakeholders. A few methods of crisis management is to protect prioritized assets, have a spokesperson to effectively convey any given situation, and to keep employees informed and updated. How does crisis management compare with risk management in terms of when they occur, who authorizes them, and the overall objectives? Conflict management is defined in the PMBOK Guidebook as an inevitable hindrance in a project such as facing scarce resources, scheduling priorities, and personal work styles. How does a PM address conflict management?