The most valuable quality to have as a PM is to know your team members. The performance of a team is most dependent on how engaged each member feels in working on the project. A PM must be able to cater to each member’s personality to ensure everyone feels that the time and energy they put into work is valued. The different personality types observed on the team will require different forms of positive reinforcement from the PM to encourage good work ethic. As a PM, this requires a strong understanding in the importance he places on his own behavior. PM need to understand how what they say and do affects the actions of their team, and this is something I would personally need to work on. I put aside time everyday to reflect on my interpersonal interactions, but I struggle on making the improvements on where I find deficiencies. I understand where I can improve, but fail to take action to make that improvement. Specifically, I find that within groups, I fail to engage in the atmosphere and fail to come across as genuine.