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vcf3 replied to the topic Communication and Responsiveness in the forum Project Management Process and Medical Device Development 5 years, 11 months ago
A successful project manager lays out the communication requirements and how information is shared through the team before the start of a project. However, despite the effort of the project manager to enhance communication among the team members, there are bound to be some issues arising still relating to communication. For instance, inability to listen during meeting. Often you will see co-workers interrupting speakers or planning what they will say next instead of effectively listening. Other distractions occurs when team members are too distracted or have a short attention span. PMs might address this issue by stressing on the importance of listening, prior to the start of the actual discussion. PMs might also suggest to focus on the person talking and making note for possible questions, rather than interrupting the speaker and affecting the flow his/her ideas. Other problems due to communication have to do with the cultural dynamic of the working environment. The office has become a melting pot stocked with people of diverse backgrounds and cultural customs. People tend to “hang” with others familiar to their culture or habits, as a result, these small group dynamics might have a strong communication among themselves while omitting the rest of the team. Thus,PMs should emphasize the common goal that the project should be prevalent over individual accomplishment and “cliques”. PMs should also try to mix people of various cultural background together to avoid the formation of these “cliques”. Moreover, PMs should make that everyone contribute during brainstorming sessions; and if someone happens to be reticent, PMs should give them an opportunity to interact by asking them to for feedback on the overall session. There are so many little tricks that can be implemented as the ones mentioned above. By that themselves, those simple tricks might not show a noticeable effect, however, combined together , they can tremendously improve the overall communication of the team.