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  • gp232@njit.edu replied to the topic Product Failure in the forum Product Life Cycle and Product Management 8 years ago

    I have also had the experience of a product batch recall. A customer had complained about metal shavings being in his rx bottle. The company right away had recalled all bottles from that batch, adjusted the packaging line, to have a magnet to sift through any shaving particulates that would result from the tablet press. I don’t recall the exact costs, but it was expensive, but was best route to reduce chances of lawsuits and user harm.