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  • Luisa Gutierrez replied to the topic correction vs corrective action in the forum Quality Systems Management 8 years ago

    From my experience, I am actually working on a project that currently deals with both. Due to regulation change in Asia on how the packaging is labeled, we were able to create the new product to reflect the change. However, with the old product in stock that does not have that change, in the system it shows that I can be shipped but in reality the product would be a non-conformance. So the correction during the first phase of the project was to implement a checking point of the product being sent to Asia to my manually allocated and reduce the chance of sending the non-compliant product. With Phase II, we would work towards implementing corrective action within the system so that the products can be automatically identified and reduce the need of utilizing a resource for the manual allocation. After this is completed, then the CAPA can be closed and the project can be finalized.