Hi All,

I would also like to agree with all of the responses above. To put it in simpler terms, Corrective Action is based on a nonconformance event that has happened in the past, and Preventative Action is based on preventing a nonconformance event in the future. Thus, if you both the two together, CAPA is an integral part of a continuous improvement program for the company. It’s a fundamental element of quality management, and therefore, quality professionals use Corrective Actions to work on reported nonconformance and propose a method to address these deviations, but Preventative Actions address potential deviations and take steps to make sure they’re avoided in the first place. It certainly helps reduce the amount of potential risks and unsatisfied customers!