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Zeinab Amoabediny replied to the topic "Long-term customer relationships in the face of increasing competition" – 5 months, 2 weeks ago
Interesting topic. Businesses retain customers by offering personalized experiences, loyalty programs, and proactive support. CRM systems help track interactions and automate follow-ups, boosting long-term relationships. Case studies like Amazon and Starbucks show how personalized CRM strategies drive customer loyalty in… Read more»