Activity

  • asimbana replied to the topic Discussion Topic: The cost of Quality in the forum Quality Control and Quality Assurance 8 years, 8 months ago

    QA/QC is the integral part of any medical device or any product in general. The department is practically a checks and balances for the product to ensure it meets it’s intention without any defects. I can understand why companies may believe that QA/QC can be a burden to some, however they need to understand that these devices are interacting with people and their general well-being. The main motive is to solve a problem, not to create problems. The main idea for QA/QC is to protect their customers for most but also to protect the company from any possible litigation that may come with it. I believe that having QA/QC continuing their work is paramount to setting a high standard in the industry, sure the paper work is a annoying but it is important, there is a reason why it is used in industry and heavily monitored when it comes to the FDA in production. As the professor mentioned before, it takes one bad batch to ruin the reputation of the company and possibly go under, just because the company decided to make a bad mistake. In general, not everything is perfect, there is always moments where everything can go and will go wrong, whether it is an employee that had a bad day in the production line or a machine malfunctioned and failed to properly produce a device, these are scenarios that must be taken into consideration and a safety net needs to be implemented; these are what QA/QC employees focus on. In the long wrong, its an investment for the company and an important one. In 2017 alone, we experience how a bad batch of products can affect a company’s reputation, as a previous user mentioned, Samsung alone is a perfect example of the exploding Note 7’s and their battery issue. This problem cost the company millions on recall and lost dedicated customers from purchasing their products, which caused their other competitor to gain profit on this mistake.