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hc255 replied to the topic Issues with the Quality Department in the forum Quality Control and Quality Assurance 8 years, 2 months ago
I currently work as a Quality Engineer and still there exists some issues within the quality department. First and foremost, document control. Every procedural change or creation of procedure needs to adhere to document controls standards. Another issue is the lack of solid evidence to back up one’s claim as to why a process exists. The procedure is that. The procedure in essence is proof. Ways to fix these issues include a more top down approach where the quality management can go forth and implement controls to ensure that to minimize time needed by the engineers and document control. Also, the specialists within document control should recognize and treat each procedure the same – that is look for the same criteria and report missing information the exact same way. However, document control is essential to the business.