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dag56 replied to the topic Issues with the Quality Department in the forum Quality Control and Quality Assurance 7 years, 6 months ago
My experience with the quality department at my company is very similar to reshamn’s as mentioned above in the previous posting. Some of the new processes that are currently trying to be put into place by R&D engineers are being halted by the quality team. One particular example that stands out to me was a certain process where a program and a small design change was made/ written to empty cuvettes out an instrument. This new method was greatly preferable to the original tedious way (which was removing each individual cuvette by hand) and saved about 30 minutes of qualification testing time. The early implementation of this change would have resulted in a better allocation of man hours on the floor and an increased monthly output. However, this new method was not officially implemented until 1.5 months later, during which, the quality department fought the entire way. To fix this issue, I would suggest to the quality team to try and be more flexible and do a little extra work if necessary if it’s for the greater good of the company.