Improving the Quality departments is always an important decision. The biggest would be to track mistakes, keeping a paper trail and enhanced data transparency. This will help with not repeating mistakes and if there is any form of auditing occurring, then accurate and thorough records will be in the favor of the company. Another great improvement would be to improve the training and have an update to date, reoccurring workshops on quality risk protocols. This will keep the team sharp and they won’t lose the minute knowledge that slips after a long period. Lastly, a good improvement would be to have more employee and stakeholder input on their efficiency, productivity, and quality concerns. Multiple opinions can be beneficial when establishing problems solving methods that work.