I will talk one way I think can improve document control.
That is promoting training and documentation.
Every employee charged with handling some form of document should be trained in content management and proper handling policies as determined by credit union policy. Processes may differ slightly from the lending and member service areas, which tend to generate the greatest amounts of paper, to the teller stations, human resources department and less document-intensive environments. But the end process, whether full or only partially automated, should apply to all paper-handling staffers at all levels.