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hc255 replied to the topic Discussion Topic: Emotional Intelligence and its affect on sales in the forum Marketing and Sales 8 years, 2 months ago
Emotional Intelligence primarily focuses on how an individual is able to identify, consider and control their internal emotions as well as identify these in others. This involves various aspects of self-awareness, self-management, social awareness and relationship management that can be applicable to all aspects of everyday life.
One way to know that you have EI is to take a test that measures your EI or EQ (IQ) in a sense. From there, you will be able to find how much EI/EQ you have and perhaps devise a plan to continually increase your EI. I believe this is essential to everyday life because it allows human beings to solidify and nourish their relationships with others. From a business standpoint, it is a beautiful thing to have collaborators work together to combine their knowledge and insight towards a problem. With EQ, 1+1 does equal 3. By that I mean that when two people are in sync with EQ they can allocate and express each other’s ideas plus the combination of ideas that they both brainstorm. Essentially, EQ allows for a win/win situation almost everytime. EQ allows the sales reps to identify the customer’s needs and standpoints, address those standpoints while at the same time honing in on the company’s product to devise a specific solution to satisfy the customer. EQ would without a doubt increase sales in Marketing but also if expanded to other parts of the company, it would stimulate a win/win environment within the company. So, you would see an increased passion for collaboration and success in every department.