The last thing a manager or an employee wants to do at a meeting is to take the minutes. However, it is an extremely important and necessary task for multiple reasons. A person’s memory is unreliable and it is useful to have a written record of the meeting, including decisions and actions, for those who attended the meeting and for those who were not able to attend. The meeting minutes drive a plan of action for the team because they clarify how, when, why, and by whom decisions were made. They clearly map out a plan of action which helps each team member get their work done. With a public record to refer to, those responsible for their actions will be held accountable and expected to carry out their tasks. By having the record, employees and managers are able to refer back after a significant amount of time has passed and people do not remember who is responsible for the next step of the action plan.