The link did not work But i could found the video on youtube. This video is hilarious but of course little exaggerated. Anyway, I have had not much of an interaction with the clients similar to like this. But I have faced the situation where client wants data in 10 business days which is literally not possible due to expired stocks or not enough employee to work or something like that. But still to make this situation or circumstances understand to a client is the hardest part and other times they may take their business somewhere else.