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pt58 replied to the topic Risk management and Labels in the forum Risk Analysis for Medical Devices 8 years, 4 months ago
Our company offers several videos and training sessions that come with our product. The Training courses are, in my opinion, the best way to properly relay the information required so that the intended user applies the device in its intended use. Now of course you can’t train physically everyone but that is why the videos are available. The videos offer a medium to the indented users that allows them to grasp how the product should be used. It also warrants a prevention of misuse or abuse of the device. The disc is provided with all devices, as well as a service manual and a 24/7 hotline that can connect you to a representative if any issue is to arise. The device also has several alarms and preventive measures to mitigate improper use of the device.