Communication is key- I believe the PM is responsible for clear communications between the project team members, departments, and key stakeholders. The PM also needs to have business acumen to determine when and how to communicate with the different groups. For example the higher level executives don’t want to be receiving a lot of e-mails and text messages regarding a project. They are interested on deliverables and meeting milestones. These are individuals who are looking for a high level summary on updates vs the project team that has to know granular level detail. As we learned this week, this done through Communication Planning where during the stakeholder analysis you determine the best way to communicate among the stakeholders. The Communication Management Plan includes; collection of information, distribution (who gets what info and what format etc), description of the information (format, level of detail, methods for accessing information). If PM uses these tools and techniques it will be clear 1) who is doing the communication 2) what is being communicated 3)the platform for dissemination of information.