Quality is a huge part of any successful business operation.

From my experience working in a hospital, when there is a meeting and it is time for Quality to report there are always huge sighs. Maybe it is just because of the nature of the job, but it seems that most of the other departments do not like the Quality Department (or the regulatory Department now that I think about it). In the hospital setting, I think it is because Quality forces you to own up to the mistakes you make instead of you just pushing them under the rug. That creates a discomfort that a lot of people do not like so they associate that discomfort with the Quality Department & Voila, the dislike of the Quality Department is born.