I think most companies view the QA/QC departments as being a burden because of the amount of questions that need to be addressed before the release of a certain product. People may be on a time crunch to release certain lots of that product and so they get frustrated when confronted by QA/QC. However, the QA/QC departments are necessary in order to prevent any negative outcomes for that product. If quality was overlooked, there may be potential to get sued, or possibly a patient will become seriously hurt. Quality is also necessary when it comes to audits. Auditors love asking tough questions and so quality will assist in making sure that everything is as error-free as it can be.