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Mattie718 replied to the topic What are some ways Document Control can improve? in the forum Quality Control and Quality Assurance 6 years, 12 months ago
I think the best way to ensure Document Control requirements are fulfilled is to train the engineers to those high standards as soon as they start working. I know when i first started working I had to thoroughly read a Standard Operating Procedure which stringently detailed every sort of Documentation Practice from the way you write your dates to crossing words out correctly. There are specific rules to be followed and the more specific that Good Documentation Procedure is, the less room for error. After I was trained on that document, I knew what was expected of me in terms of formatting and my technical writing. I also know that sometimes Document Control seemingly makes up rules which have not been properly adopted in the Quality System and will reject certain documents for it. This is the frustrating part, when the department enacts rules without telling anyone or updating the appropriate procedure so everyone can re-train and understand the new rules. This is the correct way for the Document Control department to operate and not make enemies of the other departments.