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jjp93 replied to the topic The Expert in the forum Marketing and Sales 6 years, 6 months ago
The video was definitely exaggerated a lot but brings out the bigger picture. Each department in the video has a different mindset than the expert but since the project manager and the other departments are assigned this task for a customer the expert has to find a way to make this project work. Similar to the comic strip, the customer wants something simple but each department perceives a complicated and different design which can cost the company and the customer a lot of money for what could have been an easy job. I do believe this scenario happens in real life because everyone has different backgrounds where the marketing team sees something different then the engineering team or the research team. They all collectively have to sit together and decide how to create what the customer wants and needs. In my department, I’ve experienced this same scenario where my coworker says something and I perceive it differently than her. I had to talk to her and elaborate a little more to see things the same way. To work as a team, we have to make sure we’re both on the same page to achieve the end result. With more communication, I believe there will be less of an issue when it comes to working together.