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  • rv347 replied to the topic Discussion Topic: Emotional Intelligence and its affect on sales in the forum Marketing and Sales 6 years, 6 months ago

    EI, or emotional intelligence, is the ability to recognize and modulate one’s own emotions, and to recognize the emotions of those around them. This is an important quality for a businessman or anyone in a company who interacts with anyone to have. It creates a pleasant work culture and boost productivity when people are happy with their co-workers. EI is also important for a company to use in regard to advertising and customer appeal. If a company truly understands and empathizes with their customers, they are more likely to succeed.