The BoneFix pouch project shows how scope creep can occur in even simple projects if not properly managed. Initially, the goal was clear: create a pouch to modernize the FusePack 2000’s appearance. However as soon as samples were received, issues like odor surfaced; the scope expanded and now the team had to investigate chemical composition, vendor sourcing, testing protocols, and possibly even re-engineer the pouch material.

Scope creep happens when a project's deliverables gradually shift without formal acknowledgment, consuming time, resources, and morale. When unexpected issues arise that fundamentally change the nature or complexity of the project, it’s important to stop and formally reassess the project scope, timeline, budget, and resources. Without that reassessment, teams risk burnout, missed deadlines, and stakeholder dissatisfaction. Clear change management processes even for small projects are important.

When a simple project suddenly becomes complex due to unforeseen problems, how could a project manager communicate the new reality to leadership without seeming like the team is losing control?