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The Manager’s Role in Sustaining Team Engagement During Trials

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(@mh746)
Posts: 57
Trusted Member
Topic starter
 

Clinical trials are long, demanding projects, and keeping teams motivated and engaged over time is a major leadership challenge. Managers aren’t just responsible for timelines and deliverables—they also set the tone for team energy and focus. If engagement drops, mistakes can happen, enrollment can slow down, and overall trial quality can suffer. Simple things like unclear communication, lack of recognition, or not addressing site frustrations quickly can cause teams to mentally check out, even if they are technically “on the job.”

I believe the key to sustaining engagement is proactive leadership. Managers should establish a culture of frequent check-ins, recognize small wins along the way, and give team members ownership over parts of the project. Sharing updates about how the trial contributes to improving patient outcomes can also reenergize the team’s sense of purpose. Instead of focusing only on deadlines, managers who invest time in supporting and motivating their teams often find that productivity and quality improve naturally. What are some techniques you've seen managers use to keep teams motivated during long projects?

 
Posted : 29/04/2025 12:07 pm
(@dcapera)
Posts: 24
Eminent Member
 

Uncertainty is an inherent part of many projects, which can lead to discouragement among team members. It is important to address this uncertainty within the project's performance domain. There are several strategies for responding to uncertainty:

  1. Gathering Information: In clinical trials, obtaining accurate information is crucial. One way to manage uncertainty is by conducting research, consulting with experts, or performing market analyses. However, it's important to recognize when the information gathering process goes beyond what is necessary for achieving the project's intended outcomes.
  2. Preparing for Multiple Outcomes: A proactive approach is to develop backup or contingency plans for various potential scenarios. This allows the project team to categorize and assess potential causes of uncertainty and the likelihood of their occurrence.
  3. Set-Based Design Process: Implementing a set-based design process early in the project can help to reduce uncertainty and minimize demotivation. This approach enables the project team to balance time against cost, quality against cost, risk against schedule, and schedule against quality.
  4. Building Resilience: Developing resilience is essential for adapting to and responding swiftly to unexpected changes.

In summary, long projects in clinical trials require versatility and rotation among team members. Repetitive tasks can lead to distraction, so it is vital to address individual needs and concerns through effective communication.

Do you believe that ambiguity, defined as situations in which aspects of the project are unclear or can be interpreted in multiple ways, can affect the progressive elaboration within the scope of clinical trials and increase demotivation among project team?

 
Posted : 29/04/2025 6:43 pm
(@bryan-xavier)
Posts: 39
Eminent Member
 

For long-running clinical trials, there are many ways to maintain engagement and motivation among team members. One way is to celebrate small milestones, like completing a trial phase. Showing appreciation for these small victories allows the team to more easily recognize their progression towards the trial, and motivate them to reach towards the next milestone. It can also help to provide continuous support to the staff so they can feel confident against any planned changes. For engagement specifically, involved staff in decision-making processes to challenge them, and allow them to claim ownership over solving said problems. How would you balance keeping tasks refreshing and engaging while also maintaining consistency during long trials?

 
Posted : 29/04/2025 11:13 pm
(@kelsipetrillo)
Posts: 37
Eminent Member
 

There are many ways to keep long projects engaging while also preserving consistency. One great idea was already suggested, which was to celebrate the small wins. These celebrations can help invigorate morale without distracting from the project. Some examples of this could include lunches, meeting shoutouts or internal news letters. A key part of preserving consistency is having clear guidelines but still allowing flexibility. Certain aspects of the project should be outlined in the beginning of the project, and should not change significantly throughout (such as roles, timelines, budgets, etc.). However, other parts of the project could be more flexible, like shift times, remote work, meeting structures, etc. Finally, company workshops are another great way to engage team members but also keep them focused and consistent. 

 
Posted : 30/04/2025 11:20 pm
aq49
 aq49
(@aq49)
Posts: 78
Trusted Member
 

I agree with the importance of celebrating small wins and clear communication. A friend of mine has a manager who keeps the team motivated by rotating responsibilities to keep things fresh and allow skill development. Team-building activities can also help maintain engagement and reminding the team how their work impacts patient outcomes is key to keeping morale high.

 
Posted : 02/05/2025 5:58 pm
(@mjc22)
Posts: 67
Trusted Member
 

Maintaining engagement throughout the duration of a clinical trial requires more than just meeting deadlines, it requires thoughtful leadership as well. One effective technique managers use is maintaining clear and transparent communication. Regular status updates, shared roadmaps, and open channels for questions help reduce ambiguity and keep everyone aligned. Another strategy is breaking the trial into smaller milestones and celebrating each one, which gives the team a sense of progress and achievement along the way. Personalized recognition also plays a key role. Managers who take time to acknowledge individual contributions help team members feel valued and motivated. Additionally, rotating responsibilities or offering cross-training opportunities can keep team members engaged by allowing them to grow and take on new challenges. Another important strategy is reinforcing the trial’s overall purpose. When managers share real-world examples of how the study could improve patient outcomes or highlight testimonials from those affected, it reenergizes the team’s sense of impact. Finally, supporting mental health and work-life balance through check-ins and flexible scheduling when needed shows the team they are cared for as individuals, which builds trust and long-term commitment. 

 
Posted : 02/05/2025 7:16 pm
(@pjl27)
Posts: 39
Eminent Member
 

Something I've seen managers do a lot is have regular 1:1s with people and then recurring team meetings where people can bring up any concerns that they have. Something important is for the managers to create a welcoming environment where people feel like they can be honest and voice their opinions freely. Something else is to celebrate wins in the project. Upon completion of the project, a celebration can encourage team bonding and can be a good opportunity for managers to thank the team for their hard work.

 
Posted : 02/05/2025 11:13 pm
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