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What factors should be considered during selection a vendor?

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(@torikul)
Posts: 76
Trusted Member
Topic starter
 

In this week's simulation, the project team had to select a vendor. During selection, the cost and quality of the product play a significant role. 

Are there any other factors that should be considered?  

 
Posted : 28/04/2024 1:48 pm
(@zeinab-amoabediny)
Posts: 46
Trusted Member
 

Other factors to consider during selection include production scalability, environmental impact, and compatibility with existing systems. Factors like long-term sustainability may also influence the decision-making process since many products will have long-term side effects. These sorts of factors and potential problems should be considered before manufacturing.

 
Posted : 29/04/2024 2:19 pm
(@ms3548)
Posts: 35
Eminent Member
 

In addition to cost and quality, several other factors should be considered when selecting a vendor. Production scalability is crucial to ensure the vendor can meet increasing demand without compromising quality. Environmental impact is another important consideration, as sustainable practices can enhance the company's reputation and comply with regulatory requirements. Compatibility with existing systems is essential to avoid integration issues that could delay production. Long-term sustainability, including the vendor's financial stability and innovation ability, should also be evaluated to ensure a reliable partnership. How do you think these additional factors might influence the overall success of a project?

 
Posted : 21/04/2025 10:46 am
 sn64
(@sn64)
Posts: 78
Trusted Member
 

In addition to cost and quality, one critical factor in vendor selection is regulatory compliance. Vendors must follow standards such as ISO 13485 and be prepared for audits or inspections, especially if they’re supplying components that directly affect patient safety. Another key consideration is the vendor’s reliability and track record. 

For example, between a vendor who has an “ok” history with compliance but does not tend to have many continuous improvement project, poor history of taking constructive feedback, etc. and a vendor with a poor history with compliance but has more continuous improvement projects and takes constructive feedback and is more collaborative with their business partners, the second vendor may be selected since there is more room for improvement and better collaboration there. 

Communication and responsiveness are also crucial and it ties in with how collaborative the partnership will be. A vendor may offer great pricing, but if they’re slow to respond to issues or unwilling to collaborate on problem-solving, it can derail your project timeline. A vendor with slightly more expensive pricing may be a better option if they have quick response times and encourage direct communication between the two companies.

All in all, it’s really important to do the risk assessment (pros and cons) of the vendors before deciding on one. 

 
Posted : 21/04/2025 1:20 pm
(@dk555)
Posts: 79
Trusted Member
 

Cost and quality of the product are certainly major factors that should be considered when selecting a vendor, but there are many other considerations that can and should be considered as well. From my own personal experience, it can be worthwhile to check the financial health of the vendor. Ensuring that they are financially stable is critical for long-term projects as if a vendor goes out of business, it can lead to severe delays in the project, or even lead to a total failure if another vendor can not be selected. It can also be worthwhile to prioritize vendors with strong risk management capabilities. Partnering with vendors who have plans for problems such as material shortages or shipping delays allows for more confidence in staying true to the original project deadlines and less changes to the project in general. Are there any additional factors you've noticed in industry?

 
Posted : 27/04/2025 5:57 pm
(@smc24njit-edu)
Posts: 35
Eminent Member
 

There are dozens of factors to consider when selecting a vendor. In addition to cost and quality, one of them is the reliability of a vendor. You clearly would not want to select a vendor who is not able to regularly supply their goods, especially when the goods are or contribute to an essential part of a project. Regulatory experience and compliance is another huge factor when it comes to medical devices specifically. Vendors must be familiar with GxP standards, FDA standards, and have applicable ISO certifications to keep the project aligned itself in compliance. The financial stability of the vendor is also extremely important. If the vendor closes down, or even slows production, it can drastically affect the project since they will no longer be able to provide their product. Communication and responsiveness is also essential. A vendor must be willing to provide detailed updates, full transparency for their product, and be able to quickly address issues to maintain the projects timeline and avoid miscommunication. Another factor often forgotten about is the scalability of a vendor. A smaller vendor can often be much cheaper and good in the short term, but it is important to consider if the vendor is able to continue to support the project long term if it grows. It can be very difficult to find and change vendors the further a project goes, so it is best to avoid this. 

 
Posted : 27/04/2025 8:06 pm
 pmd5
(@pmd5)
Posts: 76
Estimable Member
 

Besides quality and cost, one key gap I think is communication. Even if a vendor meets all expectations in terms of pricing, product quality, quantity, and delivery timing, a lack of proper communication can still create setbacks. It’s essential that any updates, whether good or bad, are clearly conveyed to the vendor. Timely and clear communication helps avoid misunderstandings and delays. A healthy pace of back-and-forth interaction builds stronger relationships and smoother project flow. It also promotes transparency, which is crucial for trust and collaboration. Overall, effective communication is a major factor in maintaining long-term, sustainable vendor partnerships.

 
Posted : 02/05/2025 9:08 pm
(@pjl27)
Posts: 39
Eminent Member
 

Some things to consider when choosing a vendor are quality, timeliness, compliance to regulatory standards, communication, prioritization for patient safety, cost, and more. A vendor needs to understand exactly what the company is requesting and be able to deliver on time with high quality while also understanding the importance. Something else that should be considered is the history of a vendor. Has the vendor been recently established or do they have experience in manufacturing and delivering the material/service? A more experienced vendor would be easier to work with since they would have already established standards and documentation practices. This would help the company in terms of contracts and timing.

 
Posted : 02/05/2025 11:45 pm
(@smc24njit-edu)
Posts: 35
Eminent Member
 

There are absolutely more factors to consider when selecting a vendor. For example, delivery timelines and reliability is essential to avoid delays, especially when working on time-sensitive projects. Another one is regulatory compliance and any associated certifications. When working on medical devices, it is essential that a vendor understands specific stands and remains in compliance to keep the project and respective company in compliance as well. Scalability and flexibility is also extremely important. If a project grows or shifts, especially is projects involving manufacturing or production, then vendor must be able to meet the needs of the project without sacrificing quality. Financial stability is another important one, as you cannot do business with a company if there is no more company. High financial stability pf a vendor reduces the risk of disruption to your project from a disruption in their ability to provide their goods or services. Finally, communication and responsiveness are extremely important for a vendor. This will avoid any friction with the vendor and assure that if any issues arise or simply if further collaboration is need, the vendor will be reachable and responsive. There are surely many more factors, but I find these to be the most relevant in addition to cost and quality. 

 
Posted : 04/05/2025 4:43 pm
(@mrm62)
Posts: 39
Eminent Member
 

Cost and quality are both great indicators for success when selecting a vendor, but transparency should also be considered. Companies that obscure information that they don't want others to notice should be approached with caution. This is especially the case if any information they advertise has to be backed up by the law. In other words, if they don't advertise good practices, but then are probably following bad practices behind the scenes. The simulation is a somewhat good example of this, where the material listing of the odd smelling pouches were nowhere to be seen on their website. It can also be described as false advertising, where their samples were not the same quality as their actual products, which falls under non-transparency.

 
Posted : 04/05/2025 7:57 pm
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