Project managers must handle team member issues amicably while maintaining objectivity. My approach would be to listen to the parties involved without bias, separately if needed, to fully understand the issue at hand. It is crucial to be neutral, actively listen, and in the end, make the course of action clear. Setting ground rules, encouraging positive discourse, and providing assistance are crucial first steps. Ensuring responsibility and resolution requires following up and, if necessary, obtaining outside assistance, from HR or a third-party company. This strategy creates a productive workplace that encourages cooperation and achievement.