@mbonds That's exciting! Good luck with the job! Post-market surveillance is definitely an important factor to protect the company. There are some regulatory agencies that now require what's called a PMS review and they are conducted for the product or product family on a periodic basis - critical devices may be reviewed every year, whereas others such as non-sterile non-measuring devices may be reviewed every two or three years. The PMS reviews often include a literature, complaints, non-conformance, risk management, and safety review of the product or product family. It is often very thorough and a good place to get a holistic review of the current state of the product.

In addition to the benefits mentioned in the previous response, here are some additional benefits of post-market surveillance (PMS) for medical devices.Regulatory compliance and risk management, Improved patient safety, Enhanced product performance and reliability, Early detection of emerging issues, Business insights and market intelligence, Enhanced customer communication and engagement. In summary, post-market surveillance (PMS) for medical devices offers several benefits, including regulatory compliance, improved patient safety, enhanced product performance and reliability, early detection of emerging issues, business insights and market intelligence, and enhanced customer communication and engagement. PMS is a critical component of ensuring the ongoing safety and effectiveness of medical devices in the market and contributes to maintaining a high standard of product quality.

In addition to the swift identification of necessary improvements, post-market surveillance (PMS) offers multifaceted benefits crucial for maintaining the safety and effectiveness of medical devices in the market. Continuous monitoring through PMS facilitates the timely detection of emerging safety issues, allowing for proactive measures to be taken before widespread incidents occur. This not only enhances patient safety but also mitigates the financial burden associated with addressing larger-scale problems. Moreover, PMS provides valuable real-world data on device performance, enabling manufacturers to refine product design and optimize usage based on actual clinical outcomes. By fostering a proactive approach to quality control, PMS not only contributes to lowering complaint costs but also cultivates greater customer loyalty and engagement, as users can trust in the ongoing commitment to product excellence and safety.