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asimbana replied to the topic correction vs corrective action in the forum Quality Systems Management 7 years ago
As mentioned by many above, correction is the actual action to eliminate the nonconformity, on the other hand the corrective action is the process to actively prevent the nonconformity from occurring; which is CAPA. In addition as mentioned, correction is an immediate action that receives full attention that is a short term solution while the corrective action is a long term solution, that would need further resources to find a solution. There are certain situations where there are nonconformities that the company will need to make an ultimate decision to see if they would like to initiate a CAPA, usually companies attempt to prevent a CAPA from being initiated because it involves the FDA to be notified and also resources are invested and possible rework. In my case, the company i worked for in regards vision testing systems, we attempt to rectify the problem in a way to prevent a CAPA from being initiated, we intiate a CAPA when there is a definite device failure, this would be discovered either by QC or by our customers.