I work in the Validation department in my company. Our main goal in validation is to test supporting hardware, as well as new software/software updates. To ensure that the types of tests, as well as the magnitude of testing we carry out are sufficient, our Quality department works very close with us to discuss the strategies we should follow. Without appropriate strategies that thoroughly address every possible issue, we would be at risk of facing unexpected issues and customer complaints. It’s because of this our company highly values quality. Aside from directly working with our quality department, our company organizes monthly workshops in which anyone can participate in. These workshops aim to address and resolve a particular issue. The issue is identified and recorded by careful observation by the participants. The team then collaborates and brainstorms/trystorms solutions to alleviate the problem. By the end of the workshop, statistical evidence is calculated to measure how effective the solution was so that following workshops can either improve on the system or learn from it. With all of this said, I have personally experienced a positive relationship between the quality department and my team, as well as the entire company as a whole.