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Hiren Rana replied to the topic Are Missed Milestones really Bad? in the forum Project Management Process and Medical Device Development 8 years, 1 month ago
I agree with a lot of the posts in this thread. I also believe that missing a milestone is a bad thing. While I do understand the point that you are trying to bring up in that a delay is not necessarily a bad thing because it sort of serves as a quality checkpoint. However, because you missed this milestone, you’re delaying the rest of the process. And oftentimes, this can cause the business to lose money. To give you an example, let’s say there was a lot on hold because of some issue with a machine. Now, you have to go an do an investigation as to why that machine failed (quality checks). This process may take anywhere from a few hours to a few days. If the problem is severe, you may have to call in a technician to fix the machine which again, may take a few days. In the meantime, you have one set of lot on hold not to mention all of the other lots that could have been processed in the time the machine was out of order. So, while a delay or a missed milestone may sound like a good thing intuitively, on paper its just holding things up. In the end, the fewer parts you get out of the door, the less money you make.