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krp67 replied to the topic Customer Needs, Business Requirements, Test Plan in the forum Introduction to Design Controls 6 years, 9 months ago
Being part of capstone instilled in me the practical and technical skills of writing a DDP and how you must use “shall” in the document. Also, if you make changes in one document say the DDP then you will have to make those changes in DSD. I understand why change orders are not favored.
Being part of NSF I learned the business approach to selling your idea to customers and companies. In order to make a device their needs to be a need that’s the classical model. In other cases theirs wants that we never knew we needed and this has become more of modern model of customers needs. Anyway, I learned you need to ask everyone what they think of your device and/or technologies or whatever is and get their input. The consumer is the person buying the product its free advice that goes a long way. Examples are going to trade shows, conferences around the world, anything that helps to get customer input.