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  • reshamn replied to the topic Discussion Topic: The cost of Quality in the forum Quality Control and Quality Assurance 8 years, 2 months ago

    Quality control is very essential in building a successful business that will deliver products and exceeds customer’s expectations. There are many reasons why quality control plays such an important role for a company. It allows to compete in the industry well. If a company is following proper quality standards, it is obvious that it will be a far more superior product than their competitors. Since that product is well tested beforehand, it can be priced higher which brings the company more profit. Yes, there is initial investment of testing and quality employees, however the return of that investment is profitable. Not only it allows one to compete well in the market, but wins a customer’s loyalty. If I am satisfied with a particular product, it will take a lot more for another company to sway me. It builds a customer’s confidence in the company and they don’t even have to research much before buying it. Due to all of these reasons, it builds a brand and its reputation.