Based on my past work experience, I have repeatedly encountered a hesitation/resistance to any kind of new processes from the quality department. If an engineer is coming up with a new and innovative approach to tackle a problem, the quality department resists it strongly and always tries to dissuade into going back to the old process. The part of the reason as to why they resist is because it just adds requires more resources, time and other additional burdens to amend their process in evaluating a new product. However, at times maintaining a legacy system damages the company as their competitors take an opportunity away.