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RyanRattazzi replied to the topic Safety Recalls in the forum Introduction to Project Management 6 years, 8 months ago
It makes sense that if there is a defect in the labeling of a product resulting in mass amounts of missing labels, that an easy solution could be to remedy the problem for future sales, and simply inform anyone who has received/purchased the medicine to check the dosage and usage directions online before using. But for the 99% of people who do this and use the product exactly as intended, there will always be people who use it wrong. It even happens when the label is perfectly intact right on the bottle. If the label is not on the bottle due to a fault of the production company, they could be liable for any problems caused by misuse of their product due to a failure to inform consumers of the safety requirements. If the medicine is something like over the counter seasonal allergy medicine, I could see this not being a problem big enough to warrant a total recall due to the very low likelihood of serious injury. However, if the issue is with a more potentially dangerous product such as prescription pain medicine, there is a much greater need for a total recall. The issue and question I have is where is that line drawn? What is the criteria for a product to warrant a total recall due to a labeling mishap?