I believe the above comments are solutions from the business/company admin side. To answer Fady’s question from the employee perspective, I believe the best way to communicate to management that additional resources are needed is to speak up management have to deal with constant budget cuts. A better management would have some plans for this but in cases where certain tasks/procedures happen unexpectedly, an employee should be honest about the current insurmountable workload, discuss the job duties, outline the obstacles/difficulties, and outline a new hire’s potential responsibilities. After that, the management can decide whether to hire a contractor or a new person. Overall, if the workload is too much for a team/employee constantly, the productivity will reduce or the employee may even quit the job.