From other departments point of view, I understand why they can sometimes regard Quality as a burden. Ultimate, Quality gets to determine if their project gets to move to the next phase or get complete rejected. Imagine spending time and energy in research and design to be finally rejected at the end. It might be the best feeling ever. however, it might not be so much of a huge problem if the other departments weren’t emotionally invested in their project, which most of the time they are. Now, from a manger point view, I don’t understand how they could consider Quality to be a burden. I mean, of course, the necessity of Quality comes in handy with extra money investment for the company, however that investment is worthwhile considering what a tremendous apport Quality in avoidance of those legal issues and dissolution of the company.