Pulling from my experience as a Resident assistant, a big part of our job as a leader is to deal with conflict resolution or handling certain situations. A big thing that I try to do in these scenarios where conflict arises and I am involved is I like to hear out the other individual and attempt meet their needs while also adhering to policies and procedures. I think a major component in resolving conflict is trying to mediate the situation while also maintaining a beneficial outcome for all individuals. In terms of a project management perspective, I think that this same line of reasoning can be applied, but with the key difference being that regardless of the outcome the integrity of the project must be maintained. Ideally a mutual agreeable solution can be met by both parties and work and progress may continue on the project. Being able to put interpersonal differences aside for the success of the project is crucial for the success of the project. I think the PM and the team member should meet first and try to mutual solve the issue, and if this does not work it is always advisable to refer upwards towards a higher supervisor who can mediate the conflict and propose the solution they see fit for the situation. I have not personally encountered a situation like this within a team and have been fortunate enough to be blessed with great teams, but I have dealt with conflict amongst residents of mine. As I said previously stated I approached it by listening to the other parties point of view and concerns while trying to propose a solution that is beneficial to them and also adheres to policies and procedures of the university. I've found in my experience it is best to approach from a unbiased and neutral perspective to understand the others point of view before proposing a solution. 

When a team member has more expertise than a PM and a conflict arises, the project manager should utilize that expertise rather than compete with it. A lot of the times PM do not want to hurt their ego so they may think that they are always right, but they must realize that a lot of the times the team members have way more technical skills than they do. If a team member is constantly speaking out on an issue the project manager should listen to what they are saying. The project manager has the ability to run certain dynamics within the team. If this team member is extremely technical, the PM can shift his/her relationship with the member into a more collaborative role. In this scenario, the PM would still manage scope, schedule, and deal with communication, while the team members would be in charge of leading technical decisions. Do you think that it is a good idea to turn this into a collaborative effort between the team member and the PM?