Establishing good relationships with vendors is critical to your company's success. Without a strong relationship, you won't be able to produce as much revenue as hoped for.

Here are some tips to maintaining a good relationship with vendors:

1. Explain to them your business goals: when a vendor understands how important customer service is to you, for example, they will be encouraged to work harder in that area
2. Assign a dedicated manager: elect a team leader or project manager to keep track of each vendor.
3. Put Everything in Writing: Follow up all verbal communications and requests with e-mails
4. Request Progress Reports: These reports will give you a clear insight into how the business is growing, bring to light any glitches or problems early on, and allow you to resolve any issues before they become big problems.
5. Plan In Advance: It's important to respect your vendors' time and resources.

If a company follows these tips, they will be able to maintain a strong relationship with their vendors and have a successful outcome.

According to me in order to build a good relationship with your vendor the key thing is a good level of communication between the two so that they are well informed and up-to-date on the things going on. Have your vendors feel more like partners rather than just vendors by building a bond of mutual understanding, trust and loyalty by informing them about the company's processes such as informing them about launch of new product or promotions etc. Apart from this understanding that making timely payments to the vendor is a very crucial part will help build a good relationship with the vendor since you may pay the price for a product but you get the true value only with a good bond.

I think in order to maintain a good relationship with your vendor you should make him understand what product do you want from him. One should know what products the vendor makes other than your product so if at all we need another product similar to his other products we can ask him for the same to strengthen the ties with the vendor.
Also, communication regarding the time of delivery should be clear also the payment plan should be set already and we as a company should follow it so as to maintain the relationship with the vendor.

One thing to keep in mind is that you're not the only customer of the vendor. You might have a specific representative from that vendor as your go-to, but the vendor may have other orders for products, maintenance of machines, etc. They may have to balance orders/scheduling with dozens of other companies, not just yours. The most basic way to keep a vendor happy is to treat the representatives/company as you want to if you were in their shoes. Are you rough and overly demanding, or are you pleasant and professional? Being clear about expectations (contracts/agreements), proper planning, mutual respect, and the rest that has been said above are all key parts of this basic rule.

In order to build a maintain a good relationship with a vendor, you should first establish the best way to communicate with each other. You should specify all your needs and expectations, while ensuring that the vendor's demands are met as well. After studying samples of their product, you should establish an agreement on the quality of the product, order size, delivery dates, and payment options. In-person meetings during this process can prevent any misunderstandings from developing. All of this should be written down or recorded for future reference. You should arrive at the pickup spot on time, and make timely payments (installments or one-time payment). In addition to that, you should give the vendor enough time to produce the amount of products. For a large order, you should order at least months in advance since rushing the process can force vendors to not focus on quality control. This can cause tension when the products fail to meet your expectations. If the vendor proves successful in good communication, offering fair prices, and meeting all expectations, you can even offer to recommend the vendor to others.

The first step to nurturing an effective business relationship is by establishing and maintaining a connection. This means that you should be in touch with vendors regularly. If at all possible, meet in person at your office so that vendors can get a better feel for your business, and visit their offices as well. Share your goals with vendors and ask how they can help achieve those goals. A good eCommerce supplier will likely be able to offer some sound business advice and suggestions. In addition, you should maintain communication, even when problems arise. For example, let vendors know if their products have received poor reviews so that they can be given the chance to address any issues. The more you make an effort to work together, the more likely vendors will stick with you during challenging times.You will be far more likely to build trust with vendors if you respect the conditions that they have set. Be sure to consistently pay your bills fully and on time, so that your suppliers see that you are a reliable customer. Sticking to their rules means that if you ever need a favor from them in the future — for example, a rush order or different payment terms — they will be more likely to help you out. Finally, if you have the good fortune to work with an excellent vendor, be sure to refer him or her to other businesses. Doing so is one of the best ways to show your gratitude for a job well done. Suppliers will appreciate this gesture and will stay even more loyal to your business as a result.

To have a good relation with vendors I think you need to be able to communicate with them appropriately and this includes language barrier. As was seen in this simulation, the language barrier really complicated everything. Additionally to make communication more effective clear documentation of everything should be kept. You need to specify exactly what you want and leave no room for interpretation. Of course being cordial is also a must. But you want to make sure that the vendor you are using meets all the standards that you have set for your project or company. Using a vendor that isn't certified might not be a good idea so certifications should be checked prior. Transparency is the key in my opinion.

Building strong vender relationships communicate. The first step to nurturing an effective business relationship is by establishing and maintain a connection. Explain your business goals: Its critical at the start of any vendor relationship to communicate your goals, business vision, and your expectations. Assign A dedicated manager. Put everything in writing. Plan in advance. Train vendors to meet your needs. Be reasonable.

The most important part is to make good relationship with the vendors which will improve collaboration and communication when implementing technology or outsourcing resources. A good e-commerce vendor supplier would offer some business advice and suggestions. So, build trust with the vendors if the conditions offered by them is accepted by the company. Be sure to pay the bills on time to prove that the company is a reliable customer. Be sure to establish an effective communication with vendor.

I think communication is key. Prior to even getting involved with a vendor, you should clearly outline your expectations for the relationship will be, including the quality standards you expect them to follow, the volume of work you're expecting them to produce, cost agreements, etc. Having this information outlined up front will make conversations down the line run much smoother. Then, once you're in business with them, maintain a constant line of communication. In my company, we have specific teams that deal with auditing our vendor's quality systems, dealing with purchasing and ordering of products, and handling the more "political" discussions that need to be had. Those individuals do a great job of staying up to date with what's going on at the vendors and making sure we are receiving quality products at the volume we need. Additionally, having face to face visits with vendors is always appreciated on their end to show them you appreciate everything they do for you.