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kbentleymsm-edu
(@kbentleymsm-edu)
Eminent Member Registered
Posted by: @krp67

Communication Management seems like a trivial knowledge area however, its seems as though it needs to be implemented in a PM. This topic of communication is critical. Lack of communication is why we have so many issues with marriages, friends, etc.. Which has been the fault of humans since day 0. We all communicate daily wither facebook messenger, twitter, texting, email etc or literally Face to Face which is a lost art. However, in order to have a successful project, you need to know what various project groups are doing in order to have a clear and concise line of communication. Issues arise because someone forgot to tell this person so on and so forth.
I have two questions:
1) Who should do the communication on a project dependent on the organization set-up
2) What means or platform should be done to communicate in a professional situation?

I believe the determination of who will be responsible for initiating communication is dependent upon the organizational structure.  Ideally, a phone-tree type communication method should be in place. Those who are at the head will have the necessary meetings/ communications and disseminate that information to others.  Everyone should know how communication is organized.  As long as a clear plan has been established and it has been communicated to all members of the team, there should be no problem.

To address the second question, communication should be via business email.  The format can be used for general communication of information as well as events.  An event could be in-person or virtual.  Important events can automatically be added to the business calendar, so everyone is able to remain organized.

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Posted : 21/04/2021 7:51 pm
jteamer
(@jteamer)
Eminent Member Registered
Posted by: @krp67

Communication Management seems like a trivial knowledge area however, its seems as though it needs to be implemented in a PM. This topic of communication is critical. Lack of communication is why we have so many issues with marriages, friends, etc.. Which has been the fault of humans since day 0. We all communicate daily wither facebook messenger, twitter, texting, email etc or literally Face to Face which is a lost art. However, in order to have a successful project, you need to know what various project groups are doing in order to have a clear and concise line of communication. Issues arise because someone forgot to tell this person so on and so forth.
I have two questions:
1) Who should do the communication on a project dependent on the organization set-up
2) What means or platform should be done to communicate in a professional situation?

1) The primary person responsible for communication on a project is the project manager. They are responsible for making sure that there is streamline communication between the project team and also between stakeholders. Communication is vital to ensure that there is not much conflict and confusion that is delaying the project. 

2) I think in these current times it a good idea to learn about proper netiquette. Which Is the acceptable way to communicate on the internet. Professional communication can be done through any means, in person, via email, on the phone, it's truly just a skill that comes with practice and experience. 

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Posted : 22/04/2021 10:01 pm
mrlee5
(@mrlee5)
Eminent Member Registered

Communication management is a very important knowledge area, especially considering how vital communication can be. It usually includes the processes necessary to ensure that the information needs of the project and its stakeholders are met. Project managers spend most of their time communicating with team members and other project stakeholders, both internal and external to the organization. Effective communication builds a bridge between diverse stakeholders who may have different cultural and organizational backgrounds as well as different levels of expertise, perspectives, and interests. As for who should be responsible, I think that everyone should play a role in communicating, especially with progress updates and things relative to segments of the project. Project managers will probably be the main source of communication, since they are the connection between stakeholders, organizations, and team members.

 

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Posted : 24/04/2021 3:29 pm
niya-j
(@niya-j)
Eminent Member Registered

1. I believe the PM should be in charge of developing communication and delegating who is in charge of distributing specific information to task teams. The PM should also consider the need for clarity and detail when communicating many things to the project team.

2. The communication method should be quick and can be longed for future reference. I would suggest a forum for discussing detailed information and keeping it in one "place" or software for efficiency. This should be the only form of communication; the PM could use a business line for a phone or a quicker, more casual forum like Slack for smaller issues and quicker disbursement of information.

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Posted : 25/04/2021 9:16 pm
jenny
(@jenny)
Active Member Registered

Either the project manager should do the communication or someone who is specifically hired for that particular set of skills.  In a professional situation, there should be multiple forms of communication is to keep track of everyone's performance by having a bi-weekly meeting: one individual meeting and one team meeting.

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Posted : 25/04/2021 11:59 pm
Naglaa Hemida
(@naglaa-hemida)
Eminent Member Registered
Posted by: @krp67

Communication Management seems like a trivial knowledge area however, its seems as though it needs to be implemented in a PM. This topic of communication is critical. Lack of communication is why we have so many issues with marriages, friends, etc.. Which has been the fault of humans since day 0. We all communicate daily wither facebook messenger, twitter, texting, email etc or literally Face to Face which is a lost art. However, in order to have a successful project, you need to know what various project groups are doing in order to have a clear and concise line of communication. Issues arise because someone forgot to tell this person so on and so forth.
I have two questions:
1) Who should do the communication on a project dependent on the organization set-up
2) What means or platform should be done to communicate in a professional situation?

As you mentioned communication is a key for the project success, however I do not think it should be assigned to one person to do the communication. But, it should be between all the team members who are involved in the task and the members who are going to take over the task after its done to add to in the the next level and people who are working simultaneously on another task that need to be tested together. All the departments involved in the project should be communicating, and reporting their progress periodically.  

To answer your second question, to facilitate the communication through out the day or to make quick or urgent announcement, a communication application such as Teams or Skype could be very helpful. Nontheless, face to face meeting is very important to make critical decisions. 

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Posted : 26/04/2021 12:31 am
eowino
(@eowinomsm-edu)
Eminent Member Registered

The project manager also has to manage the execution of the project communication management plan. The following communication management skills can also increase a project manager’s chances of success:

  • Have robust and active listening skills
  • Have Proficient writing skills
  • Have an excellent speaking ability
  • Being able to ask questions and probe for more information
  • Be able to set and manage expectations
  • Be able to motivate people to become and stay engaged
  • Be able to have good conflict resolution skills
  • Be able to summarize and recap what you’ve heard
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Posted : 26/04/2021 2:23 am
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